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A Senior’s Guide to Selecting Service Providers

Capital Junk January 23, 2018

In today’s modern world, regardless of your age, it can feel overwhelming to come to a decision of which professional company to select for various services, including junk removal. However, many seniors fall prey to schemes and scams that target those who are most vulnerable. Here are the key characteristics of legitimate companies and employees, which everyone should keep an eye out for.

Integrity and Honesty

It is important to ensure that any alleged professional employee or business providing a service does so with complete transparency and honesty. If they communicate in a manner that doesn’t sit well with you, exhibit negativity or impatience, and seem to want nothing more than collect your money before proving to you the legitimacy of their service, then they are best avoided. Always read any paperwork that you are asked to fill out to verify the intentions of the service provider, ensure there are no hidden surprises, and be wary of those offering services for cash-only payments before handing your money over. A lack of a paper trail makes for a clean getaway.

Another thing to watch out for in regards to employee integrity and honesty is how they handle your belongings if you choose to employ them. Pitching items to the curb or disregarding the well being of your personal property is a big indicator that they are only in it to make a fast buck. For example, a senior downsizing to a smaller property may be targeted by a “business” seeking to generate cash for as little work as possible, and send out dishonest employees who pocket valuables behind the resident’s back and chuck their belongings about disrespectfully. This happens often, and it’s important to select a reputable professional that will respect you, your home, and even your unwanted junk.

Up-Front Rates and Accurate Documentation

Plenty of businesses offering services like to nickel-and-dime people — seniors in particular — to generate extra float. By opting for a business that provides straightforward and up-front pricing free of hidden fees, you are entrusting a group of individuals who legitimately respect their customers. Those who provide clear, concise, and accurate invoices and documentation are more likely to be working to perform the job at hand professionally, and not pull the wool over your eyes. If you ask for specific proof, clarity, receipts or other documentation and they are willing to provide it without batting an eye, then that’s a good sign.

Use a Business With Positive Reviews

A quick Google search of the name of the company you intend to trust with your money for a service will pull up a list of reviews, usually on a star-based system. Positive reviews are a good sign and it’s perfectly acceptable to overlook one or two lower-scoring reviews, but if you see a string of negative reviews with commentary warning to stay away, follow their advice. Seek out companies with designations such as Baeumler Approved based on their proven track record of quality work and high customer satisfaction.

Regardless of the required services, it is imperative that you apply curiosity to any company you select. With some careful planning and online research, it is easy to find a business that is trustworthy and reliable.

Capital Junk is a highly rated junk removal service located in Ottawa. Read our reviews on Google or HomeStars today to learn more about our reputation for reliable, honest service with up-front pricing.

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